Privacy Policy
Your privacy is of utmost importance to us at Xiamen Simo Electronics Co., Ltd. We have formulated this comprehensive Privacy Policy to clearly outline how we collect, utilize, and store your information. We kindly request you to take a moment to thoroughly familiarize yourself with our privacy practices.
Information Collection and Use
As the sole owners of the information gathered on this website, Xiamen Simo Electronics Co., Ltd. only accesses and collects information that you voluntarily provide to us through email or other direct forms of contact. Rest assured, we will never sell, rent, or disclose your information to any external individual or third-party entity outside of our organization.
We utilize the information you provide to us primarily to respond to your inquiries or requests, specifically addressing the reason for your contact. Following the placement of an order, you may be requested to furnish us with your shipping address and phone number. This information is essential for generating accurate delivery documents, ensuring the successful arrival of your products.
The personal information we collect in relation to orders enables us to maintain precise order records. Our online system meticulously documents each order, including details such as the order date, customer name, product(s) ordered, shipping address, phone number, payment number, shipping date, and tracking number. All this information is securely stored, allowing us to reference it promptly in the event of any order-related issues.
For our valued private label and OEM customers, we have implemented a stringent policy that strictly prohibits the sharing of any of your information with external parties.
Unless you explicitly request otherwise, we reserve the right to contact you via email in the future to inform you about special promotions, new product launches, service updates, or any modifications to this privacy policy.
Your Access to and Control Over Information
You retain full control over your personal information and have the right to opt out of any future communications from us at any time. By contacting us through the email address or phone number provided on our website, you can exercise the following rights at your convenience:
- Review Your Data: Access and review any data we may have about you.
- Amend Your Data: Request changes or corrections to any inaccurate data we possess.
- Delete Your Data: Have us remove any data we have stored about you.
- Express Concerns: Voice any concerns or queries you may have regarding our use of your data.
Security Measures
Xiamen Simo Electronics Co., Ltd. is committed to implementing robust security measures to safeguard your information. When you submit sensitive information through our website, we take every precaution to protect it both online and offline.
For sensitive information, such as credit card data, we employ encryption technology to ensure its secure transmission to us. You can verify this by looking for the closed lock icon in your web browser or checking for the "https" prefix at the beginning of the webpage address, indicating a secure connection.
In addition to online encryption, we also prioritize the offline protection of your information. Access to personally identifiable information is strictly limited to employees who require it to perform specific job functions, such as billing or customer service. Furthermore, the computers and servers where we store personally identifiable information are housed in a secure environment, minimizing the risk of unauthorized access.
Policy Updates
Our Privacy Policy is subject to periodic review and updates to reflect changes in our practices or legal requirements. All updates will be promptly posted on this page for your reference.
Contact Information
If you believe that we have not adhered to this privacy policy or have any concerns regarding the handling of your personal information, please do not hesitate to contact us immediately. You can reach us via telephone at +86 13860156580 or via email at mail to: trista@xmsimo.com.
Our Company's Commitment to Your Privacy
Xiamen Simo Electronics Co., Ltd., we are unwavering in our commitment to protecting your personal information. We ensure that all our employees are well-informed about our privacy and security guidelines and strictly enforce these safeguards within the company to maintain the highest standards of data protection.